Assistant Manager

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About Wonder

Everything’s on the menu Wonder. Except compromise.

Wonder is the mealtime plform built to feed every craving in one order. With Wonder, you can mix and mch hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly wh they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up a Wonder locion near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operes every step of the dining experience, from recipe development to the technology th powers our experience, allowing us to deliver quality, variety, and consistency scale.

Join us as we work to make gre food more accessible.

About the role

As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operions to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to cree a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service. 

Responsibilities

Manage Operions and Drive Results 

• Assist Sr Operions Leader in developing, engaging, inspiring, and motiving staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operions Leader in achieving operional goals and budget targets
• Maintain clear and consistent communicion regarding team achievements, priorities, protocols, and operional changes
• Demonstre effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operional obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product ding guidelines
• Commit to ongoing training and development in both kitchen and dining room operions to uphold standards and guidelines

Manage Food Safety and Team Member Safety 

• Maintain consistent adherence to food safety and security standards 

Provide Best in Class Customer Service 

• Ensure all team members deliver excellent customer service

The experience you have

• At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant  
• Demonstred ability to effectively manage and develop teams of 15+ members
• Ability to lead and motive a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstres professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communicion skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Must have a current Food Handlers Certificion

*This list of qualificions and requirements also reflects the qualificions and requirements used as vetting criteria for our AEDT (Automed Employment Decision Tool)

Role Details

• Salary Range: $57000 per year - $65500 per year
• Locion: Springfield, Massachusetts

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer mch for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career 
• Employee Stock 
• Employee Discount

Note: Some of our benefits vary by ste and depend on the number of hours you work.  

#WonderAC3 

Wonder uses an AEDT in its hiring process. Click here for more informion.

At Wonder, we build the best teams by hiring with an objective lens — evaluing people for their potential while championing diversity, equity, and inclusion. We do not discrimine based on race, color, religion, gender identity or expression, sexual oriention, nional origin, age, military service eligibility, veteran stus, marital stus, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participes in the federal government's E-Verify program to confirm employment eligibility.

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